So often we hear negative feedback and complaints, and not always about what went well.
I have nothing but positive to share. Brandon was very pleasant in manner, appeared conscientious, diligent, knowledgeable and thorough and was open to sharing and showing me what the problem was.
I have gratitude daily that the bath drains so beautifully!
On June 16th 2016, I had a defective A/C unit replaced at 168 Armour Court. I wanted to let you know that I was very impressed with the level of service provided by the two service technicians Andrew and Mike. I noted the following:
- Arrived on time as promised
- Service truck professionally organized
- Review of job requirements with customer prior to start. Additional condensate pump and replacement thermostat available for installation.
- The use of booties and tarps to maintain clean carpets and floors.
- Technicians worked well together and focused on job at hand.
- Left a clean worksite when job done.
I would not hesitate to recommend Stadtke Plumbing and Heating Ltd to friends and family.
I just want to thank Brian very much for his fast service when I called. I am a widow and was overwhelmed with this situation. His two employees were great and handled my situation like the professionals they are. Again thank you all for your fast and professional service. Thank you.
To Staff & Management,
If our furnace ever gives us a ring again we will give you a ring again!
Dear Stadtke Plumbing,
Thank you for your exemplary service this winter. When our furnace went out, we called your 24-hour service line and received a prompt response. Your service notified a specialist and we set up an inspection. Not only did Brian arrive on time, he completed the inspection and repair in less than 15 minutes. He also took the time to explain what caused the problem, and pointed out some other issues to look at in the future. Thank you, Stadtke Plumbing and Heating, we're going to call you every time."
"Just wanted to let you and Brian know what a fantastic job the guys did today. They worked really hard, didn't even stop for lunch, left everything clean and neat. Overall I was very impressed with the level and quality of the installation -- kudos to you and the team!"
"The winter of 2014 is not one any of us will soon forget. Storm followed by storm followed by - yet another storm. My 89 year old mother lives in the Cobourg area and I was anxious that she not spend the winter alone. That is when the Stadtke team - as I call them came to my rescue and winterized her home. The staff was professional and friendly. The Stadtke team went above and beyond the call of duty - which both my mom and I appreciate. I will be calling them again next winter and would recommend their efficient and friendly services to anyone in need of plumbing and heating services."